Returns & Exchanges
At Sockwell, we want you to love your purchase, which is why we offer a 30-day return policy for unworn items in their original packaging. Whether you need a different size or a different style, our process is designed to get you back on your feet quickly.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely tape it to your package.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until your return is processed.
Receive Your Refund
Once our warehouse inspects the returned socks, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing