Frequently Asked Questions
Everything you need to know about your new favorite socks.
What materials are used in Sockwell products?
We use a premium blend of custom-spun merino wool, bamboo rayon, and stretch nylon to ensure moisture management, durability, and a soft feel against the skin.
How do I choose the right size?
Please refer to our comprehensive Size Guide located on each product page. Our sizes typically follow standard US shoe sizing for men and women.
What is your shipping policy?
We offer standard shipping on all orders, with most items arriving within 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
How should I care for my socks to ensure they last?
For best results, machine wash your socks in cold water on a gentle cycle and tumble dry on low heat. Avoid using bleach or fabric softeners.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn and in their original packaging with tags attached.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.